Refund Policy

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If you are not entirely satisfied with your purchase, please see below for details on how to return the item(s).


You have 14 calendar days to return an item from the date you received it if you require a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.


Notification for non-delivery must be made within 40 calendar days of the date of the order, or no claim will be entertained. Brickwork Tools has no legal liability for any loss if, at the time of the claim, 40 days has expired from the date of the order.

Contact Us

If you have any questions on how to return your item to us, please contact us.

This policy is offered in addition to your legal rights.